Primary care providers diagnose and treat acute and chronic illnesses preventive care and also collaborate with other healthcare providers .
In addition to providing mobile specimen collection and delivery services, we are not a lab and do not conduct lab testing . We collect the specimens required, according to the lab order written by your practitioner (your doctor or other authorized diagnostics prescriber), then deliver those specimens to the lab they need to be delivered to.
Add this sentence
If you order labs under the lab order (self pay option) with us under self , you can come to the clinic to have your lab drawn to be sent to the lab Or you can add mobile phlebotomy ( we come to you) and draw your labs and send it to the lab.
By clicking the book online button or calling 844-238-3717
8am-5pm for mobile phlebotomy
8AM-6PM
We accept health insurance for our lab orders accompanied by a doctor’s order.
***We accept health insurance for our Primary and injury care services.
Most times you will need to provide us a copy of the lab order(s), and a copy of your insurance information so the lab will bill your insurance for the testing.
MOST RESULTS HAVE A GENERAL TURNAROUND TIME OF 24-48hrs depending on the test.
Yes. We can do all your standing orders. We will keep your standing order on file for future collections and have a customized collection schedule for you.
When we fill out the lab slip we need your first, MI and last name, address, phone number, copy of your insurance card or insurance info, doctor’s name, address, phone and fax number, (doctor info may already be on doctor’s order).
Our mobile phlebotomy service takes away the stress of transportation and scheduling conflicts. Instead, our trained phlebotomists will come to you, whether it’s your home, facility, assisted living office, or any location you prefer. This service offers numerous advantages – no need to leave your home or workplace, no waiting rooms or traffic to deal with, and you can even stay in your comfortable pajamas and house shoes. You also won’t have to worry about burning gas or arranging transportation. Plus, you’ll receive your results in the same time frame as local labs. For caregivers, this is a relief, as there is no longer a need for public transportation. And with our service, you can easily monitor your health without any obstacles getting in the way.
Our convenient service is available to anyone including children no matter if you have a health condition or not.
The entire process should take no more than 15 minutes.
YES! We are very familiar with different specialty kits and required services. Our technician will collect the specimens, process them according to the kit instructions, package and drop off the lab kit to the designated shipping carrier such as UPS,FED EX,USPS ETC
We come to your home, workplace, nursing/assisted living facility, hospital bedside
We schedule you within a few hours or 24 to 72 hours .
Arc Serenity Service requires payment at the time of booking the service. Payments are made through Square invoice.
Yes, our phlebotomists are trained to handle difficult draws, we also carry butterfly needles to ensure a successful and painless collection.
Specimens are immediately delivered to laboratory
Blood, urine and saliva.
Yes, we provide specimen pick-ups, you must have everything labeled and doctors order on arrival. Service fee is the same.
Yes. If you want the testing to be covered by your insurance carrier. We need the doctor’s order upon arrival or your doctor can fax us the order.
If you order is from the “Order Lab” on our website ( Arc Serenity Service) , you will have a provider’s name on your order and you can add mobile phlebotomy at check out or come to our clinic to have your lab drawn.
We cannot collect specimens without an order.
Our mobile services cater to homebound, disabled, and limited mobility patients. However, individuals with busy schedules have also benefited from our on-location convenience. Additionally, we offer contract options for insurance companies, nursing homes, assisted living facilities, researchers, corporations, labs, clinical studies, universities, doctor offices and small businesses. We also extend our nationwide Mobile Phlebotomy Services to those without insurance or who prefer self-testing. Companies can utilize our services by shipping blood draw kits to their clients. For more information, please reach out to us.
**Mobile Phlebotomy Pricing
Prices for our mobile phlebotomy services vary for individuals and businesses. For personalized rates, contact us at 844-238-3717
Providing mobile phlebotomy services within a 30-mile radius of our location is part of our commitment to providing convenient healthcare options. Our charges have been structured in accordance with the fact that some of our patients may have different insurance coverages:
1. **Patients with Medicare or Medicaid** who are homebound within a 30-mile radius (roundtrip) will be charged **$50** for our mobile phlebotomy service.
2. **Patients with all other insurance plans** who are homebound within a 30-mile radius (roundtrip) will be charged **$80** for our mobile phlebotomy service.
3. For patients who reside **outside the 30-mile radius** , there will be a charge of **$90** for our mobile phlebotomy service.
On-site Pricing
Prices for our On-site Drug Testing vary for individuals and businesses. For personalized rates, contact us at
We are often asked how to conduct a DNA test secretly, without the consent of any participants. There are some situations in which being sneaky about testing is justified:
• If you have a partner that simply refuses to do paternity testing
• If an alleged father is in prison or otherwise unavailable for a test
• If you have a nagging relationship question and no one in your family wants to help find answers
• And so many more!
We sympathize with your frustration, but there are very strict rules regarding paternity testing, including who should or should not be informed and/or given consent. Is it possible to do a secret test without consent? Here are some scenarios and some facts to support them.
You do not need the mother’s permission if you are listed on the birth certificate and considered the legal father if you are a man seeking paternity answers through a DNA test. An underage child must have the mother’s or legal guardian’s signed consent if you are not the child’s legal parent or guardian. Paternity testing cannot begin until proper documentation is submitted if the necessary consent isn’t provided up front.
While hair specimens, blood, and even toothbrushes are accepted , paternity testing
Even toothbrushes, blood, and hair samples are acceptable for paternity testing, but home paternity tests are not admissible to courts, so doing one in secret is not legal. If your partner or former partner cannot be forced to test, you can always petition the court. A legal test can then be ordered
In these types of situations, we always recommend being completely honest with your partner or former partner. It can be challenging, but the peace of mind you receive through a home paternity test is well worth it!
You will receive a survey to give us feedback about your service
Bring a government-issued ID. Examples include a driver’s license, passport, or military ID.
The collector will ask you to empty your pockets, remove outer garments (e.g., coveralls, jacket, coat, and hat), leave briefcases, purses, and bags behind, and wash your hands.
There may also be a taped or secured toilet tank top, and water sources will not be available. The collector will ensure that the water in the toilet or tank contains blueing (coloring) agent. There will be no soap, disinfectant, cleaning agent, or other possible adulterants in the restroom. Additionally, the restroom will not include items such as trash receptacles, paper towel holders, under-sink areas, or ceiling tiles that appear suitable for concealing contaminants.
You can pay online via the portal or if you are sent by a specific employer or company, ensure you present the documentation.
Texas
No, it is not required to book an appointment to order lab tests.
You can visit Order Labs page to choose the lab tests you want to order, and simply click on the shopping cart icon to check out when ready.
You will receive an email notification when your lab slip is ready. You can access your lab slip by logging into your account, and clicking on the “Lab” tab to download or print a copy of your lab slip.
Please DOWNLOAD (to your phone or other device) or PRINT a copy of your lab slip to bring to your lab appointment and present it to the front desk staff.
Yes, if you want to discuss or review your results with a doctor, you will need to book an appointment for consultation.
What payment is accepted for Self Lab order
We accept payment online via credit or debit cards.
The Arc Serenity Service treats car accident injuries for patients in the Dallas area. Your recovery regimen will be tailored to your unique needs, and you can be assured that you and your injuries will be treated with care. In the same way that not every car accident is the same, neither is your treatment modalities. We coordinate with chiropractors and providers to ensure you receive the care you deserve.
Common auto injuries that we successfully treat include Whiplash etc
Remember to arrive on time for your appointment, bring your photo ID, private health insurance card, and any relevant medical records. In the event of an auto accident, please bring your PIP information and any claims information.
Minors will need a parent or guardian present for the first physical therapy visit.
To change or reschedule your appointment, call the phone number listed on the location you are scheduled at, the scheduling team for that location will help you reschedule
Yes we do. It posted on the website
We treat minors with a parent or guardian present. Please call to determine any provider age limitations.
The number of chiropractic treatments needed can vary significantly and depends on several factors, such as the nature and severity of your injuries, your age, any pre-existing conditions, the type of work you do, your commitment to at-home care recommendations, and many other aspects. Our approach is patient-centered, and we collaborate closely with you and any other healthcare providers to create a tailored treatment plan that maximizes your potential for a speedy and complete recovery. There is no set number of treatments recommended and it is often difficult to provide an estimate until we see how you are responding to care.
Yes, we do accept walk-ins, but we recommend calling ahead, especially for your first visit. This allows us to ensure that you receive the time and attention you deserve. By scheduling your appointment in advance, we can better accommodate your needs and provide you with the best possible care.
ER physicians are trained to rule out life-threatening conditions, but they do not address the underlying soft-tissue damage and musculoskeletal imbalances that may lead to chronic pain after a traumatic injury. In order to properly diagnose and treat your injuries, it is important to see a provider who specializes in this area. Our team is specifically trained to detect and thoroughly document injuries such as disc herniation, sciatica, shoulder pain, jaw pain, sprains, spinal instability, strains, headaches, and other symptoms of traumatic brain injury. We work closely with chiropractors and other medical professionals to ensure comprehensive care for our patients..
By signing the consent form, you are permitting Arc Serenity Service to share your medical information with your representing attorney, insurance companies, and any physician or specialist our providers refer you to.
Why Does Arc Serenity Service Need to Know Where I Was Previously Treated?
Understanding your history of treatment is vital to the success of your care. Our staff obtains your prior medical records strictly to evaluate and treat your injuries properly.
Call 911 or go to the nearest emergency room.
Schedule 24-48 hrs ahead and you will receive a confirmation if the appointment is comfirmed.
We are currently providing services to patients in Dallas and surrounding counties
You can reschedule your appointment free as long as it is 24 hrs before your appointment. Rescheduling on the day of your appointment is a $25 charge.
The provider will wait for you at your home, assisted living or independent living or facility for 15mins within the hour designated for your visit. after which your appointment will be marked as no show and cancelled without any refund. If you booked using insurance a total charge of $150 will be billed to your card on file.
The provider has 1-2 hrs to arrive at your location.
Please call the office if you have questions about your visit. If you have concerns about your appointment time, please call our team at 844-238-3717
We only see 18years and above for house calls
Medical care delivered via telemedicine is delivered to patients physically located at locations other than where the provider is located, using technology that allows them to communicate with and see and hear the patients in real time, using proprietary software and FDA approved equipment.
Is Telemedicine legal in Texas
The Texas Medical Board (TMB) and Arc Serenity Service share a common goal: to provide quality and safe healthcare to patients. Our workflow has been designed in accordance with the current rules and regulations of TMB. If you have any further questions, please contact us at info@arcserenity.org. Visit the TMB website at http://texreg.sos.state.tx.us/public/readtac$ext.ViewTAC?tac_view=3&ti=22&pt=9
If you order labs under the lab order (self-pay option) with us under self, you can come to the clinic to have your lab drawn to be sent to the lab or you can add mobile phlebotomy (we come to you) and draw your labs and send it to the lab. If you need our provider with the clinic to go over your labs, an appointment can be booked with us.
Despite the fact that Arc Serenity Service is not a substitute for your primary physician, we realize that your doctor may not be able to see you right away when you are ill or injured. That’s where we come in! If your symptoms do not improve within three days of your visit with us, you must follow up with your primary care provider.If your primary care provider is our team of providers { Arc Serenity Service Provider} . You can request a follow up appointment or you will be scheduled by our medical
assistant .